While looking for an important document
this morning, I found my little BlackBerry Curve buried under a few files
inside a drawer. I loved this little
phone. This was my first smartphone, my entry into the world of nonstop access
to Internet on the go!
I remember a time when only senior
management and other god like creatures had the power to posses this super
efficient handheld device. Their emails, which they sent on the go, invariably
let the receiver know their status in the corporate world, as a tag under the
email would mention that the mail had been sent via a handheld BlackBerry.
While some sneered, others envied.
I must admit I envied every BlackBerry
enabled individual. The way their fingers glided over the Qwerty keypad, access
to emails at all times and above all, the label that screamed that they had
arrived in the corporate world – was a matter of aspiration for me.
As time went by, as certain as measles,
chickenpox and common cold in childhood, a corporate BlackBerry happened to
me. But pretty soon its magic wore off as around the same
time, I acquired a first gen Android phone with a touch screen – the novelty of the time.
Looking at this dead device on my table
right now, I am thinking of all the iconic brands, people, companies that have
fallen from the limelight only because they mistook their current success as
eternal. Size or popularity no longer guarantees immortality. In every
category, the rules are being rewritten everyday, not by the leaders but by
the nimble and agile upstarts.
The only way a brand – be it a person or a
product can hope to survive in today’s world is by being in Beta always. There
is no running away from re-invention. It is a new value that everyone has to
imbibe. Stability and conformity will only lead to one state of certainty -
death.
Before your brand is put in a little box of
nostalgia that contains valuables such as Ambassador cars, typewriters and even
a BlackBerry phone, it might be good idea to look around and see if you and
your brand is ready to be in a state of perpetual beta. If not, then its time
for a shake up. Time to change.
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